+23pts
Treatment acceptance, from 45% to 68%
+15%
Higher monthly production
−50%
Less manual follow-up time
1 day
To integrate with their PMS
Plaza Dental Arts is a modern general dentistry office in Prospect Heights, Brooklyn, led by Dr. Mehdi Aryan. The practice delivers comprehensive care, from preventive and restorative work to cosmetic, Invisalign, root canals, crowns, dentures, and full-mouth rehabilitation.
But like most growing practices, they were diagnosing far more treatment than patients completed. People left the chair with a printout of codes, lost track of what mattered, and never booked, while the front desk spent hours each week chasing the same patients by phone and text.
Healink connected to Plaza Dental Arts' practice management software in one day and gave every patient a secure portal, with their own images, plain-language summaries, and transparent payment and insurance information.
“Numbers up. Complexity down. Care, clarity, and treatment acceptance all rose together.”
Treatment acceptance jumped from 45% to 68%, a 23-point lift, and monthly production climbed 15%. The work that had been sitting in unscheduled plans started turning into booked, completed care, without adding headcount or changing how providers practice.
The front desk got its time back, too. Manual follow-up was cut in half, and operations now run efficiently with just one front-desk team member, while patients consistently say they finally understand their treatment and feel cared for beyond the chair.
See your own number in about 60 seconds, then let's talk.